Customer support triage
Reads the inbound, classifies it with the customer's order and history, drafts a first reply, and escalates the cases that need a human.
All industriesAI for
[ Primary beachhead · Product companies ]
AI for
product companies.
Scale support, fulfillment, product data, returns, and marketing without scaling manual coordination at the same rate. We connect the work across the tools your team already uses, so the operating layer grows with the order volume.
Best for Mid-market product operatorsSweet spot $10M – $250MTeam size 25 – 300Lead-in Workflow audit
[ What we hear ]
The same six
bottlenecks, in every stack.
The product is different, the channels are different, the shape of the friction is not. These are the workflows where agentic systems compound fastest.
- Support volume scales faster than the team can hire
- The same product questions surface week after week
- Order-status pings drain hours from a team that should be selling
- Inventory issues surface only after the customer notices first
- Returns lose their audit trail across systems and people
- Marketing assets take a week to repurpose into the next channel
[ Workflows ]
Six workflows
that earn their keep.
Each one has clear ownership, repeatable patterns, and measurable outcomes — the three ingredients agentic systems need to earn their keep.
Product knowledge
Grounded on your product catalog, specs, manuals, and FAQs — answers questions consistently and stays up to date as products change.
Fulfillment & order status
Checks order status, drafts customer updates, and routes exceptions to the right pod before the customer sends the second message.
Inventory visibility
Watches stock thresholds, flags anomalies, surfaces reorder decisions, and warns before the marketing push outpaces the warehouse.
Returns coordination
Structures intake, applies the right policy, drafts the customer reply, and routes the case for inspection — without losing the trail.
Marketing & content ops
Repurposes product content, drafts launch sequences, and keeps the brand voice consistent across channels at the volume growth requires.
[ Sample agentic ecosystem ]
A coordinated team
around the product experience.
Seven agents covering customer service, product knowledge, fulfillment, inventory, returns, marketing, and executive reporting — coordinated, supervised, measured.
- 01Support triage agent
- 02Product knowledge agent
- 03Fulfillment status agent
- 04Inventory analyst agent
- 05Returns workflow agent
- 06Marketing content agent
- 07Executive brief agent
Built for catalog, checkout, and the systems behind both
Pick the workflow
eating your team this quarter.
A workflow audit returns a prioritized opportunity map and a build proposal — whether or not you build with us.